How Afterpay Works

WHAT IS AFTERPAY?

  • AfterPay is a service that allows you to make purchases now, and pay for them in four (4) equal payments every two (2) weeks without any interest nor hidden fees. 

HOW DOES IT WORK?

  • Just shop Monlane.com and follow the normal checkout process.
  • When you get to “Payment Method” choose Afterpay. You will be redirected to their website to register and provide payment details (Visa, Mastercard). If you’ve used Afterpay before , just log in to your Afterpay account. So easy, right?!
  • First time customers will need to register with AfterPay and provide payment details as usual, returning customers simply log in to make their purchase. It’s that easy 

HOW MUCH CAN I SPEND?

  • All items in your shopping bag must be eligible for AfterPay, and the bag value must be between $35 and $5000.  

HOW DOES THE AFTERPAY SCHEDULE WORK?

  • All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date. 

CAN I USE AFTERPAY IF I'M AN INTERNATIONAL CUSTOMERS?

  • At this time, AfterPay is available to customers in Australia, Canada, New Zealand, and the United States.

WHAT IF I CAN'T PAY AN AFTERPAY INSTALLMENT?

  • If funds are not available at the time the automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is not made within 7 days. Late fees can be applied up to three times for 3 missed payments, but the late fees will not exceed 25% of the total order. Please see Afterpay Payment Purchase Agreement HERE.

WHEN WILL MY ORDER BE DELIVERED IF I USE AFTERPAY?

  • Afterpay orders are delivered within our standard shipping time frame like any other order placed on our site. All items ship within 3-5 business days.

CAN I USE ANOTHER FORM OF PAYMENT WITH AFTERPAY? 

  • Yes, you may use a credit card with Afterpay to pay for your purchase.

WHAT PRODUCTS ARE NOT ELIGIBLE FOR AFTERPAY?

  • AfterPay is not available on purchases of gift cards or e-gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately. 

HOW DO I RETURN AN ITEM PURCHASED WITH AFTERPAY?

  • AfterPay returns follow our standard return process.

WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?

  • Visit the Afterpay website here for a comprehensive list of FAQs. Check out Afterpay’s Privacy Policy here

If you have a question about your Afterpay account or order, please contact Afterpay's customer support at info@afterpay.com or use the contact form here.